At Quality Aircraft Accessories, customer satisfaction is our ultimate goal. Our policies were developed to create equity between our customers and Quality Aircraft Accessories. If you have questions or comments about these policies, please email Brett Benton.
Quality Aircraft Accessories will accept returned goods with the following conditions:
The aircraft accessory or aircraft component must have been originally purchased from Quality Aircraft Accessories.
Aircraft accessories or aircraft components may be returned to Quality Aircraft Accessories within 90 days of purchase, subject to a 10% restocking fee, provided that the accessory or component has not been installed and is returned in its original packaging with associated paperwork.
Aircraft accessories or aircraft components returned after 90 days will be at the discretion of Management.
Aircraft accessories or aircraft components must be returned "freight paid" and include the following information: date of purchase, invoice number, and the reason for return.
Aircraft accessories or aircraft components being returned for warranty consideration must include a completed warranty investigation request form.